Terms & Conditions
Last updated: March 4, 2026
1. Introduction
CarPingg (“we,” “our,” or “us”) provides a QR code-based communication service that allows individuals (“users” or “you”) to receive calls and messages from third parties without revealing their personal contact information. By using CarPingg, you acknowledge and agree to the terms outlined in this Terms & Conditions document.
2. Information We Collect
When you register for CarPingg, we collect the following information:
- Your name and email address
- Your phone number (stored securely for call routing)
- Vehicle information associated with your QR code
- Communication logs (calls and messages routed through our system)
3. How We Use Your Information
We use your information solely for the following purposes:
- To route calls and messages between you and third parties through our masked number system
- To send you notifications when someone contacts you via your QR code
- To maintain the security and integrity of our service
- To provide customer support
4. Masked Communication System
CarPingg acts as an intermediary for communications. When a third party scans your QR code and attempts to contact you, their call or message is routed through our masked number system. Your personal phone number is never revealed to the caller or message sender. Similarly, when we contact you on behalf of a third party, you will see our masked number rather than the caller's number.
5. Third-Party Disputes and Communications
Important: CarPingg provides a communication bridge between individuals. When someone contacts you through our platform regarding an issue with your vehicle (such as a parking violation, accident, or emergency), the communication is conducted in good faith. The caller may be reaching out to inform you of:
- Your vehicle blocking another car or driveway
- A minor accident or fender-bender involving your vehicle
- An emergency situation requiring your immediate attention
- Any other legitimate concern related to your vehicle
By using CarPingg, you acknowledge that you may receive communications from strangers regarding issues with your vehicle, and you agree to handle such communications respectfully and in good faith.
6. Limitation of Liability
You acknowledge and agree that:
- CarPingg is a communication routing service and does not intervene in, mediate, or resolve disputes between users and third parties
- We bear no responsibility for the content, tone, or intent of communications routed through our platform
- Any interaction between you and a third party is at your own discretion and risk
- We shall not be held liable for any claims, damages, or legal actions arising from your use of the service or your interactions with third parties
- You will not take any legal action against CarPingg, its founders, employees, or affiliates for any communications received through the platform
7. User Responsibilities
By using CarPingg, you agree to:
- Use the service responsibly and for its intended purpose of facilitating vehicle-related communications
- Not use the service to harass, threaten, or make false claims against any individual
- Ensure your QR code is displayed in accordance with local laws and regulations
- Accept that communications from third parties are part of the service and may not always be pleasant
- Indemnify and hold harmless CarPingg from any claims arising from your use of the service
8. Data Security
We implement industry-standard security measures to protect your personal information. Your phone number and other sensitive data are encrypted and stored securely. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
9. Changes to These Terms
We may update these Terms & Conditions from time to time. Any changes will be posted on this page with an updated “Last updated” date. Your continued use of CarPingg after any changes constitutes your acceptance of the revised terms.
10. Contact Us
If you have any questions about these Terms & Conditions, please contact us at:
Email: support@carping.com
Website: https://carping.com
11. Consent to Receive Communications
By registering for and using CarPingg, you expressly consent to receive calls, SMS, notifications, or other communications from CarPingg and from individuals attempting to contact you via your QR code.
These communications may be routed through CarPingg's masked number system for the purpose of facilitating vehicle-related communication. If you wish to stop receiving such communications, you may contact us at support@carping.com.
Acknowledgement
By using CarPingg, you acknowledge that you have read, understood, and agree to be bound by these Terms & Conditions. You further acknowledge that CarPingg is a communication routing service only, and that any communications received through the platform are from third parties over whom CarPingg has no control. You agree not to hold CarPingg liable for any communications, disputes, or issues arising from your use of the service, and you waive any right to take legal action against CarPingg in connection with such matters.